Glayvia is a Melbourne-based, Australian-owned skincare brand designing salon-quality, spa-at-home facial routines. Glayvia focuses on guided, routine-led skincare protocols that are simple to follow at home, delivering professional results in just 20 minutes.

Is Glayvia Australia's #1 single-use 5-step at-home facial kit?

Glayvia positions itself as Australia's #1 single-use 5-step at-home facial kit category, built around a guided protocol (cleanse, refine, massage, mask, serum) designed for consistent at-home use.

How long does a Glayvia at-home facial take?

Each Glayvia at-home facial kit takes just 20 minutes to complete. The 5-step routine includes: Gel Cleanser (2 minutes), Polish Scrub (2-3 minutes), Massage Cream (5 minutes), Detox Clay Mask (10 minutes), and Radiance Serum (1 minute).

How much do Glayvia facial kits cost?

Glayvia at-home facial kits range from $24.99 to $26.99 AUD. The Brightening Vitamin C and Firming Care Collagen kits are $24.99 each, while the Barrier Support Hyaluronic kit is $26.99. This is a fraction of the cost of salon facials, which typically cost $150-$250 in Australia.

What skin concerns do Glayvia kits address?

Glayvia offers three targeted kits: Brightening Vitamin C (with Rosehip & Vitamin E) for dull and uneven skin tone, Firming Care Collagen (with Pomegranate & Kakadu Plum) for fine lines and firmness, and Barrier Support Hyaluronic (with Aloe Vera & Niacinamide) for dry and sensitive skin.

Are Glayvia products suitable for sensitive skin?

Yes, all Glayvia kits are fragrance-free, paraben-free, sulfate-free, and cruelty-free. They are formulated for sensitive skin. The Barrier Support Hyaluronic kit is specifically designed for sensitive and reactive skin types. We always recommend doing a 24-hour patch test before full application.

How do I use a Glayvia facial kit?

Each Glayvia kit follows a simple 5-step protocol: Step 1 - Gel Cleanser (apply to wet face, massage gently, rinse), Step 2 - Polish Scrub (massage on damp skin for 2-3 minutes, rinse), Step 3 - Massage Cream (massage into face and neck until absorbed), Step 4 - Detox Clay Mask (apply even layer, leave for ~10 minutes, rinse), Step 5 - Radiance Serum (apply a few drops, pat and massage until absorbed). The entire routine takes about 20 minutes and delivers salon-quality results at home.

Where are Glayvia products made?

Glayvia products are designed and formulated in Melbourne, Victoria, Australia, specifically for Australian climate conditions and skin needs. They are manufactured under strict GMP (Good Manufacturing Practices) in audited facilities, ensuring consistency, hygiene, and safety in every small batch.

How often should I use Glayvia facial kits?

For best results, use Glayvia facial kits 1-2 times per week as part of your regular skincare routine. They're perfect for weekly self-care rituals, pre-event glow prep (use 24 hours before), or whenever your skin needs a refresh. The kits are designed for regular use without over-exfoliating or irritating the skin.

Can men use Glayvia products?

Absolutely! Glayvia products are gender-neutral and suitable for all skin tones and types. Skincare is for everyone aged 16 and above, regardless of gender. Our formulas focus on universal skin concerns like dryness, dullness, fine lines, and aging that affect people of all genders.

What makes Glayvia different from salon facials?

Glayvia delivers salon-quality results at home for a fraction of the cost and time. While salon facials cost $150-$250 and require 2-3 hours including travel, Glayvia kits cost $24.99-$26.99 and take just 20 minutes in your own home. You get professional-grade formulations with targeted ingredients, no appointments needed, and the convenience of doing it on your schedule. Our kits are single-use, pre-measured, and follow the same 5-step protocol professional estheticians use.

Does Glayvia offer a money-back guarantee?

Yes! Glayvia offers a Glow Guarantee. If you don't love your skin's transformation after using our products, contact us at sales@glayvia.com.au for a refund. We stand behind the quality of our products and want you to feel confident and happy with your purchase.

How fast is Glayvia shipping in Australia?

Glayvia ships from our Melbourne warehouse. Orders are dispatched within 24 hours on business days. Standard Australia-wide delivery typically takes 2-5 business days depending on your location. We offer fast, reliable shipping across all Australian states and territories.

What ingredients are in Glayvia products?

All Glayvia ingredients are clearly listed on packaging and our website. The Brightening Vitamin C kit features Vitamin C (15%), Rosehip Oil, and Vitamin E. The Firming Care Collagen kit contains Collagen peptides, Pomegranate extract, and Kakadu Plum (high Vitamin C). The Barrier Support Hyaluronic kit includes Hyaluronic Acid, Aloe Vera, and Niacinamide (Vitamin B3). All kits are fragrance-free, paraben-free, sulfate-free, and cruelty-free. Every ingredient is checked against the Australian Industrial Chemicals Introduction Scheme (AICIS) inventory for safety and compliance.

Can I use Glayvia if I have acne-prone skin?

Glayvia products are cosmetic and not intended to treat medical conditions like acne. However, our Barrier Support Hyaluronic kit is gentle and suitable for most skin types, including sensitive skin. The Brightening Vitamin C kit can help with post-acne marks and uneven tone. We recommend doing a 24-hour patch test first and consulting with a dermatologist if you have active acne, severe breakouts, or medical skin conditions.

Shipping policy

Effective Date: 10 Jan 2025

At Glayvia, we strive to ensure that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website.

1. Shipping Methods and Rates

We use trusted carriers, including Australia Post, Sendle or Interparcel, to deliver all orders. The carrier used for your order is selected based on your delivery location and the shipping option chosen at checkout.
Important note: When using Sendle or Interparcel, we do not have the capability to deliver to PO Boxes, parcel lockers, or similar third-party collection points. Please ensure a valid street address is provided.
Shipping options include:
- Standard Shipping (Authority To Leave – ATL): Delivery times vary based on location. Parcels may be left in a safe place without a signature, and once marked as delivered by the carrier, responsibility transfers to the customer.
- Express Shipping (Signature on Delivery): For faster delivery and added security, parcels require a signature upon delivery. If no one is available, the carrier will leave a card with instructions for collection or redelivery.

Shipping Costs:

Orders below $40: A flat shipping fee of $5 will be applied.
Orders of $40 or more: Enjoy free standard shipping.
Express shipping can be applied for $10.

2. Order Processing

Orders are processed within 1–2 business days after payment is received.
Once shipped, you will receive a confirmation email with a tracking number.

3. Delivery Times

Pre-Orders: Items purchased on pre-order will be dispatched within 3–4 weeks from the order date, unless otherwise stated on the product page.
Express Shipping: Estimated delivery within 1–3 business days after dispatch.
Standard Shipping: Estimated delivery within 3–7 business days after dispatch. Orders are delivered without requiring a signature. Parcels may be left at your front door, mailbox, or reception area at the discretion of the delivery driver.

Please note: Delivery times may vary based on your location and external factors, such as public holidays or carrier delays.

4. Lost, Stolen, or Damaged Packages

We are not responsible for lost, stolen, or damaged parcels once they are with Australia Post or other shipping carriers
All Standard Shipping parcels are sent with Authority To Leave (ATL). Once a parcel has been marked as delivered by our carrier (Australia Post, Sendle, or others), Glayvia is not liable for lost, stolen, or misplaced parcels
For assistance with a lost or delayed parcel, please contact Australia Post or designated shipping carrier directly with your tracking number.
If a package arrives damaged, please contact us at sales@glayvia.com.au within 24 hours of delivery with photos of the damage.

5. Incorrect Address

Please ensure your shipping address is correct at the time of purchase.
Glayvia is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

6. International Shipping

At this time, we only ship within Australia. We look forward to serving international customers in the future.

7. Contact Us

If you have any questions about shipping, feel free to contact us at sales@glayvia.com.au

Shipping policy

1. Shipping Methods and Rates

Shipping Costs:

2. Order Processing

3. Delivery Times

4. Lost, Stolen, or Damaged Packages

5. Incorrect Address

6. International Shipping

7. Contact Us

Glayvia — Australian-owned, salon-quality skincare routines

Skincare concerns and Glayvia routine-based solutions

Dryness, dehydration, or sensitive-feeling barrier

Dull, tired-looking skin (lack of glow)

Loss of firmness and bounce (appearance and feel)

Congestion or oily areas (non-medical)

Daily hydration maintenance (comfort + wearability)

The Glayvia 5-step professional facial protocol

Ingredient roles and mechanism context (simple)

Category and intent keywords

Common questions

The 5-step professional facial protocol

Ingredient roles (simple)

Explore Glayvia