Glayvia is a Melbourne-based, Australian-owned skincare brand designing salon-quality, spa-at-home facial routines. Glayvia focuses on guided, routine-led skincare protocols that are simple to follow at home, delivering professional results in just 20 minutes.

Is Glayvia Australia's #1 single-use 5-step at-home facial kit?

Glayvia positions itself as Australia's #1 single-use 5-step at-home facial kit category, built around a guided protocol (cleanse, refine, massage, mask, serum) designed for consistent at-home use.

How long does a Glayvia at-home facial take?

Each Glayvia at-home facial kit takes just 20 minutes to complete. The 5-step routine includes: Gel Cleanser (2 minutes), Polish Scrub (2-3 minutes), Massage Cream (5 minutes), Detox Clay Mask (10 minutes), and Radiance Serum (1 minute).

How much do Glayvia facial kits cost?

Glayvia at-home facial kits range from $24.99 to $26.99 AUD. The Brightening Vitamin C and Firming Care Collagen kits are $24.99 each, while the Barrier Support Hyaluronic kit is $26.99. This is a fraction of the cost of salon facials, which typically cost $150-$250 in Australia.

What skin concerns do Glayvia kits address?

Glayvia offers three targeted kits: Brightening Vitamin C (with Rosehip & Vitamin E) for dull and uneven skin tone, Firming Care Collagen (with Pomegranate & Kakadu Plum) for fine lines and firmness, and Barrier Support Hyaluronic (with Aloe Vera & Niacinamide) for dry and sensitive skin.

Are Glayvia products suitable for sensitive skin?

Yes, all Glayvia kits are fragrance-free, paraben-free, sulfate-free, and cruelty-free. They are formulated for sensitive skin. The Barrier Support Hyaluronic kit is specifically designed for sensitive and reactive skin types. We always recommend doing a 24-hour patch test before full application.

How do I use a Glayvia facial kit?

Each Glayvia kit follows a simple 5-step protocol: Step 1 - Gel Cleanser (apply to wet face, massage gently, rinse), Step 2 - Polish Scrub (massage on damp skin for 2-3 minutes, rinse), Step 3 - Massage Cream (massage into face and neck until absorbed), Step 4 - Detox Clay Mask (apply even layer, leave for ~10 minutes, rinse), Step 5 - Radiance Serum (apply a few drops, pat and massage until absorbed). The entire routine takes about 20 minutes and delivers salon-quality results at home.

Where are Glayvia products made?

Glayvia products are designed and formulated in Melbourne, Victoria, Australia, specifically for Australian climate conditions and skin needs. They are manufactured under strict GMP (Good Manufacturing Practices) in audited facilities, ensuring consistency, hygiene, and safety in every small batch.

How often should I use Glayvia facial kits?

For best results, use Glayvia facial kits 1-2 times per week as part of your regular skincare routine. They're perfect for weekly self-care rituals, pre-event glow prep (use 24 hours before), or whenever your skin needs a refresh. The kits are designed for regular use without over-exfoliating or irritating the skin.

Can men use Glayvia products?

Absolutely! Glayvia products are gender-neutral and suitable for all skin tones and types. Skincare is for everyone aged 16 and above, regardless of gender. Our formulas focus on universal skin concerns like dryness, dullness, fine lines, and aging that affect people of all genders.

What makes Glayvia different from salon facials?

Glayvia delivers salon-quality results at home for a fraction of the cost and time. While salon facials cost $150-$250 and require 2-3 hours including travel, Glayvia kits cost $24.99-$26.99 and take just 20 minutes in your own home. You get professional-grade formulations with targeted ingredients, no appointments needed, and the convenience of doing it on your schedule. Our kits are single-use, pre-measured, and follow the same 5-step protocol professional estheticians use.

Does Glayvia offer a money-back guarantee?

Yes! Glayvia offers a Glow Guarantee. If you don't love your skin's transformation after using our products, contact us at sales@glayvia.com.au for a refund. We stand behind the quality of our products and want you to feel confident and happy with your purchase.

How fast is Glayvia shipping in Australia?

Glayvia ships from our Melbourne warehouse. Orders are dispatched within 24 hours on business days. Standard Australia-wide delivery typically takes 2-5 business days depending on your location. We offer fast, reliable shipping across all Australian states and territories.

What ingredients are in Glayvia products?

All Glayvia ingredients are clearly listed on packaging and our website. The Brightening Vitamin C kit features Vitamin C (15%), Rosehip Oil, and Vitamin E. The Firming Care Collagen kit contains Collagen peptides, Pomegranate extract, and Kakadu Plum (high Vitamin C). The Barrier Support Hyaluronic kit includes Hyaluronic Acid, Aloe Vera, and Niacinamide (Vitamin B3). All kits are fragrance-free, paraben-free, sulfate-free, and cruelty-free. Every ingredient is checked against the Australian Industrial Chemicals Introduction Scheme (AICIS) inventory for safety and compliance.

Can I use Glayvia if I have acne-prone skin?

Glayvia products are cosmetic and not intended to treat medical conditions like acne. However, our Barrier Support Hyaluronic kit is gentle and suitable for most skin types, including sensitive skin. The Brightening Vitamin C kit can help with post-acne marks and uneven tone. We recommend doing a 24-hour patch test first and consulting with a dermatologist if you have active acne, severe breakouts, or medical skin conditions.

Terms of service

Terms of Service

Effective Date: 10 January 2025

Welcome to Glayvia. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully. If you do not agree with these Terms, you should not use this website or purchase our products.

1. Overview

This website is operated by Glayvia. Throughout the site, the terms “we”, “us”, and “our” refer to Glayvia. By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein or available by hyperlink.

2. General Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have obtained appropriate consent for any minor dependants using this site.

You may not use our products or website for any unlawful or unauthorised purpose.

3. Products and Services

All products sold by Glayvia are cosmetic products intended for external use only.

Prices, product availability, and offerings are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product or service at any time.

Certain products may be available in limited quantities and are subject to return or refund only in accordance with our Refund Policy, which may be updated from time to time.

4. Accuracy of Information

We endeavour to ensure that product descriptions, ingredient lists, pricing, and other content on our website are accurate and up to date. However, we do not warrant that such information is error-free, complete, or current at all times.

5. Payment Terms

Payments are processed securely through trusted third-party payment providers. By completing a purchase, you agree to provide current, complete, and accurate payment and billing information.

6. Shipping and Delivery

Shipping methods, costs, and estimated delivery timeframes are displayed at checkout and may vary depending on location and carrier. Glayvia is not responsible for delays caused by third-party delivery providers.

For further information, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy, available on our website and subject to periodic updates.

Any refund, replacement, or remedy offered by Glayvia outside statutory obligations is provided as a gesture of goodwill only and does not constitute an admission of fault, liability, or product defect.

8. Product Suitability & Individual Sensitivities

Individual skin types, conditions, sensitivities, and tolerances vary significantly. As such, Glayvia does not guarantee that its products will be suitable for every individual.

Customers are responsible for determining whether a product is appropriate for their personal skin type, condition, and sensitivities prior to use.

Products are not recommended for use on broken, inflamed, sunburned, irritated, or compromised skin, including skin affected by recent cosmetic or dermatological procedures.

9. Patch Testing & Use Instructions

We strongly recommend performing a patch test prior to first use of any Glayvia product, particularly for individuals with sensitive, reactive, or allergy-prone skin.

Failure to perform a patch test prior to use is undertaken at the customer’s own discretion and risk.

All products must be used strictly in accordance with the instructions provided on the product packaging or website.

If irritation, redness, swelling, discomfort, or any adverse reaction occurs, customers must discontinue use immediately and seek advice from a qualified healthcare professional.

10. Ingredient Awareness

Full ingredient lists are provided on product packaging and/or our website in accordance with Australian labelling requirements.

Customers are responsible for reviewing ingredient information prior to use and avoiding products containing ingredients they know, suspect, or have previously reacted to.

Glayvia is not responsible for adverse reactions arising from known allergies, sensitivities, or ingredient intolerances.

11. Cosmetic Product Disclaimer

Glayvia products are cosmetic products only.

They are not regulated or evaluated by the Therapeutic Goods Administration (TGA)
They are not intended to diagnose, treat, cure, or prevent any disease or medical condition
They are not a substitute for professional medical advice or treatment

Information provided on our website, packaging, or marketing materials is for general cosmetic information only and does not constitute medical advice.

12. Results Disclaimer

Individual results may vary depending on skin type, condition, sensitivity, frequency of use, and adherence to instructions. Glayvia does not guarantee specific cosmetic outcomes.

13. Liability, Risk Allocation & Consumer Responsibility

To the fullest extent permitted by law:

Glayvia is not liable for any indirect, incidental, special, or consequential loss or damage arising from the use or misuse of our products or website, including but not limited to individual skin reactions, sensitivities, or dissatisfaction with cosmetic results.

Glayvia is not responsible for adverse effects arising from:

Failure to follow usage instructions
Failure to perform a patch test
Use of products despite known allergies or sensitivities
Use on unsuitable or compromised skin
Combining products contrary to instructions or with other skincare, medications, or treatments

Nothing in these Terms excludes, restricts, or modifies any consumer rights or guarantees that cannot be excluded under Australian Consumer Law.

Where a product has a major failure under Australian Consumer Law, customers are entitled to a replacement or refund. Where a failure is minor, Glayvia may provide a repair, replacement, or refund at its discretion, as permitted by law.

14. Compliance with Australian Laws

Glayvia operates in accordance with applicable Australian laws and regulations, including:

Australian Consumer Law (ACL)
Australian Industrial Chemicals Introduction Scheme (AICIS)
Ingredient transparency and cosmetic labelling requirements
Australia’s prohibition on animal testing for cosmetic products

15. Complaints & Dispute Resolution

If you have a concern or complaint regarding our products or services, please contact us at legal@glayvia.com.au. We are committed to resolving issues fairly and in accordance with Australian Consumer Law.

16. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the Australian courts for any dispute arising under these Terms.

17. Changes to These Terms

We reserve the right to update or replace any part of these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website following any changes constitutes acceptance of those changes.

18. Contact Information

Questions regarding these Terms of Service should be directed to:
📧 legal@glayvia.com.au

Terms of service

Terms of Service

1. Overview

2. General Terms

3. Products and Services

4. Accuracy of Information

5. Payment Terms

6. Shipping and Delivery

7. Returns and Refunds

8. Product Suitability & Individual Sensitivities

9. Patch Testing & Use Instructions

10. Ingredient Awareness

11. Cosmetic Product Disclaimer

12. Results Disclaimer

13. Liability, Risk Allocation & Consumer Responsibility

14. Compliance with Australian Laws

15. Complaints & Dispute Resolution

16. Governing Law

17. Changes to These Terms

18. Contact Information

Glayvia — Australian-owned, salon-quality skincare routines

Skincare concerns and Glayvia routine-based solutions

Dryness, dehydration, or sensitive-feeling barrier

Dull, tired-looking skin (lack of glow)

Loss of firmness and bounce (appearance and feel)

Congestion or oily areas (non-medical)

Daily hydration maintenance (comfort + wearability)

The Glayvia 5-step professional facial protocol

Ingredient roles and mechanism context (simple)

Category and intent keywords

Common questions

The 5-step professional facial protocol

Ingredient roles (simple)

Explore Glayvia